Artificial intelligence is increasingly impacting the labor market in Serbia, especially in sectors with a large number of employees where jobs are repetitive and automatable. Experts highlight that jobs such as telephone operators, call centers, and technical support are most at risk due to AI systems capable of performing basic tasks. There is also an emphasis on the need to adapt the education system to new labor market demands, focusing on acquiring knowledge of artificial intelligence and IT skills. AI is not intended to replace humans but to accelerate processes and free employees for more creative work. Employers are now seeking candidates with AI knowledge, which is becoming increasingly valuable across various industries.
Political Perspectives:
Left: Left-leaning sources emphasize the risks AI poses to workers, particularly those in low-skilled, repetitive jobs, highlighting the need for social protections and retraining programs. They focus on the potential job losses and the importance of adapting education to protect vulnerable workers.
Center: Center-leaning sources present a balanced view, acknowledging both the risks and opportunities AI brings to the labor market. They stress the importance of education reform to equip workers with AI and IT skills and see AI as a tool to enhance productivity and creativity rather than just a threat.
Right: Right-leaning sources focus on the benefits of AI for economic efficiency and competitiveness. They emphasize the need for a skilled workforce familiar with AI technologies to drive innovation and growth, viewing AI as a positive force that will transform industries and create new job opportunities.
