Tax Administration Shuts Down Services Over Weekend for Digital Transformation: Chaos or Progress?
Get ready, entrepreneurs and citizens! The Tax Administration has decided to “surprise” us all over the weekend. From Friday, July 4th at 4 PM until Monday, July 7th at 8 AM, their electronic services will be down. Yes, you read that right – they won’t be working! Why? Because they are working on a major digital transformation project. The goal, they say, is to build a new information system that will be faster, better, and more accessible. But in the meantime, anyone planning to do anything through eTax, eCitizen, or other services can forget about it.
What does this mean for you?
During this period, it will be impossible to:
- Check the status of your tax card
- Create barcodes for electronic payment of tax debts
- Submit requests for rebooking or refund of overpaid funds
- Issue certificates, submit requests, tax cards
- Register business premises
- Fiscalize invoices
- Submit forms like JOPPD, VAT, corporate tax, and others
Of course, salaries and pensions will be paid, and JOPPD forms submitted during this period will be considered timely. But just imagine how many people will be frustrated because they can’t do even the simplest tasks.
Digital transformation or digital chaos?
The Tax Administration claims this is a necessary step towards modernization and that the new system will meet the demands of modern digital business. But how many times have we heard such stories ending with days or weeks of system downtime? Remember similar situations in the past when systems crashed at the worst possible moments.
Who loses?
Entrepreneurs, citizens, and the government administration that depends on this data. Imagine how many operations will slow down, how much extra stress and wasted time there will be. And all because of “planned maintenance.” Is this really planned or just poor organization?
What can we expect?
After this weekend, systems should be available and better. But will that be enough to justify this downtime? Will the new system really make business easier, or will we just stare at the screen waiting for something to work?
Conclusion
Digital transformation is necessary and inevitable, but the way it’s implemented can cause a storm of dissatisfaction. The Tax Administration decided to “surprise” us all with a weekend shutdown of services, and we’re left wondering – is this a step forward or just another digital fiasco?
If you’ve experienced such outages or have your own opinion on the digitalization of government services, drop a comment below. Maybe together we’ll find an answer or at least a good joke about the Tax Administration. Because if we can’t change the system, we might as well laugh at it!
Source: Tax Administration, Index.hr
